Thank you for visiting www.avianuas.com.au, an aerial solutions business based in Melbourne, Australia.
You can use this service without telling us who you are or revealing other Personal Information. If you send us a contact or feedback form you do not need to identify yourself or use your real name.
The purpose of this online service is to provide you with trusted information about our business, its operations and capabilities.
If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number.
Please do not give us other personal or sensitive information.
Other than circumstances such as unlawful activity or serious threats to health and safety, we do not share Personal Information with other companies. If you ask us about your information we will provide you with all records and information relevant to you as the individual. We will use the information collected for the following purposes:
- To fulfil obligations under any sale and purchase contract and/or any other contract between the individual and our business.
- To render services related to Avian UAS such as sales, warranty or after sales support.
- To provide information that may be of interest about our products, services or offers. This maybe in the form of newsletters or notices.
- We will not share your details with any third party without your prior consent.
- You may opt out of further contact from us at any time.
How we deal with complaints and requests
You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your Personal Information.
To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.
You can contact us by email, or send your request or complaint to the postal address on our website. We undertake to respond within 30 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.
How we protect your Personal Information
This online service is hosted in Australia in secure facilities. To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards. Our internet providers update and test security technology on an ongoing basis.
We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide benefits or services to you.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
Contact us about your privacy concerns.
Alternatively, you can write to us at:
Suite 4. Lvl 12. 24 Collins St
Melbourne VIC 3000